Privacy statement

Last updated: August 17, 2025

B&B Asinello, located at Ezelstraat 59A in Bruggge, attaches great importance to the protection of your personal data. In this privacy statement, we explain what data we collect, why we do so, and how we protect it, in accordance with the General Data Protection Regulation (GDPR).

1. What personal data do we process?

We process the following personal data when you make a reservation or contact us:

  • Name and contact details: Your first and last name, address, telephone number and email address.
  • Payment information: Data required to pay for your stay.
  • Accommodation information: The dates of your stay and any specific requests (e.g. allergies or dietary requirements) that you provide to us.

2. Why do we process this data?

We process your personal data for the following purposes:

Processing your reservation: To confirm your booking and organize your stay.

  • Communication: To contact you about your booking or to answer your questions.
  • Billing and administration: To process the payment for your stay and maintain our administration.
  • Legal obligations: In some cases we are legally obliged to collect certain data, for example for the tourist tax.

3. How do we protect your data?

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, and unauthorized access. Our employees who have access to your data are bound by confidentiality.

4. Do we share your data with third parties?

We share your personal data with third parties only if this is necessary for the performance of our services or to comply with a legal obligation. Examples include:

  • Booking systems: If you have booked through an online booking platform.
  • Government agencies: Such as the municipality for the tourist tax.
  • Payment providers: To process your payments.

We ensure that third parties who process your data comply with the GDPR.

5. How long do we retain your data?

We do not retain your data for longer than is necessary for the purposes for which it was collected, or to comply with legal retention periods.

6. What are your rights?

Under the GDPR, you have the following rights:

  • Right of access: You have the right to ask which personal data we process about you.
  • Right to rectification: You can ask us to correct inaccurate or incomplete data.
  • Right to erasure: You can ask us to erase your personal data, unless we need it for legal obligations.
  • Right to object: You can object to the processing of your data.
  • Right to data portability: You have the right to receive your data in a structured, commonly used and machine-readable format.

If you wish to exercise any of these rights, you can contact us using the contact details below.

7. Contact

If you have any questions about this privacy statement or about the processing of your personal data, you can contact Jan Knudde of B&B Asinello via:

  • E-mail: info@asinello.be
  • Phone: +32 475 41 43 09
  • Address: Ezelstraat 59A, 8000 Bruges

8. Complaints

If you have any complaints about how we process your personal data, you have the right to lodge a complaint with the competent supervisory authority. In Belgium, this is the Data Protection Authority (DPA).

9. Changes to this privacy statement

We reserve the right to amend this privacy statement from time to time. The most recent version will always be available on our website.